FAQ Troubleshooting (9)

Most common errors experienced by Gumtrue users

Gumtrue Icon Disappeared

Modified on 23 Dec 2022
Control Panel Date Format Error

Modified on 23 Dec 2022
There is an important update available!

Modified on 23 Dec 2022
The drive or network connection that the shortcut 'Gumtrue.Ink' refers to is unavailable. Make sure that the disk is properly inserted or the network resource is available, then try again.

Modified on 23 Dec 2022
Please close the PDF File

Modified on 26 Dec 2022
There was an error opening this document. This file is already open or in use by another application

Modified on 26 Dec 2022
Unexpected error 75 Path/File access error

Modified on 26 Dec 2022
Weekending aborted please accept payment

Modified on 12 Jan 2023
ActiveX component can't create object

Modified on 25 Jan 2023