FAQ Troubleshooting (9)

Most common errors experienced by Gumtrue users

Gumtrue Icon Disappeared

Modified on Fri, 23 Dec, 2022 at 10:16 AM
Control Panel Date Format Error

Modified on Fri, 23 Dec, 2022 at 10:17 AM
There is an important update available!

Modified on Fri, 23 Dec, 2022 at 10:17 AM
The drive or network connection that the shortcut 'Gumtrue.Ink' refers to is unavailable. Make sure that the disk is properly inserted or the network resource is available, then try again.

Modified on Fri, 23 Dec, 2022 at 10:18 AM
Please close the PDF File

Modified on Mon, 26 Dec, 2022 at 11:00 AM
There was an error opening this document. This file is already open or in use by another application

Modified on Mon, 26 Dec, 2022 at 11:01 AM
Unexpected error 75 Path/File access error

Modified on Mon, 26 Dec, 2022 at 11:01 AM
Weekending aborted please accept payment

Modified on Thu, 12 Jan, 2023 at 10:48 AM
ActiveX component can't create object

Modified on Wed, 25 Jan, 2023 at 5:25 PM